Terms of service

Terms of Service

Last updated: [INSERT DATE]

Welcome to Wander Desk. These Terms of Service ("Terms") apply to your use of the Wander Desk website, online store and related services (collectively, the "Services").

In these Terms, "Wander Desk", "we", "us" and "our" refers to the operator of the Wander Desk store.

Wander Desk is powered by Shopify, which provides the ecommerce platform used to operate our online store.

By accessing or using our Services, you agree to these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use our Services.

1. Use of Our Services

You must use our Services lawfully and in accordance with these Terms.

You must be at least 18 years old, or have the permission of a parent or legal guardian to use our Services and make purchases.

When placing an order, you agree to provide information that is accurate, current and complete, including your name, contact details, billing information and shipping address.

You are responsible for maintaining the security of any account credentials associated with your use of our Services.

2. Products and Product Information

We aim to ensure that product descriptions, specifications, images and other information on our website are accurate and up to date.

However, product colours and appearance may vary depending on your device, display settings and other factors.

Product specifications, availability and images may change from time to time. Where appropriate, we may update product information without notice.

Nothing in these Terms excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law or other applicable laws.

3. Orders and Acceptance

When you place an order through our website, you are making an offer to purchase the selected products.

We reserve the right to accept or decline an order where reasonably necessary, including where a product is unavailable, there is an obvious pricing or product-description error, or we reasonably suspect fraudulent or unauthorised activity.

An order is accepted when we issue an order confirmation or otherwise confirm acceptance of your order.

If we are unable to fulfil an accepted order, we will contact you and provide an appropriate remedy, including a refund where required by law.

You should carefully review your order before completing your purchase.

4. Prices and Payment

All prices displayed on our website are in Australian dollars unless otherwise stated.

Prices may change from time to time. The price applicable to your purchase will generally be the price displayed at the time you place your order.

Any applicable shipping charges will be displayed during the checkout process before you complete your purchase.

We may offer promotions, discounts or other special offers. Additional terms may apply to particular promotions.

You agree to provide accurate and complete payment information and confirm that you are authorised to use the payment method provided.

5. Shipping and Delivery

We will provide shipping and delivery information during the checkout process and/or on our website.

Delivery times are estimates and may be affected by circumstances outside our reasonable control, including carrier delays, weather, customs processing and other unforeseen events.

We will take reasonable steps to assist with delivery issues and lost or damaged shipments.

Nothing in these Terms limits or excludes any rights or remedies you may have under the Australian Consumer Law in relation to delivery, title, risk or the supply of products.

6. Returns, Refunds and Consumer Guarantees

Our returns and refund procedures are described in our Refund Policy.

Nothing in our Refund Policy or these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law.

Where a product has a major failure, you may be entitled to a replacement, refund or other remedy as provided by law.

Where a product has a minor failure, we may be entitled to repair or replace the product within a reasonable time, subject to your rights under applicable law.

For more information, please refer to our Refund Policy and contact us if you believe a product does not meet a consumer guarantee.

7. Product Warranty

Unless we expressly state otherwise on the relevant product page or in writing, Wander Desk does not provide a separate commercial warranty beyond any warranty or guarantee expressly offered with the product.

This does not affect your rights under the Australian Consumer Law.

Where a manufacturer or supplier warranty is expressly advertised as applying to a product, the applicable warranty terms will be provided to you or made available to you.

8. Intellectual Property

Unless otherwise stated, the content and materials available through our Services, including our branding, logos, text, graphics, photographs, videos, product descriptions and website design, are owned by or licensed to Wander Desk and are protected by applicable intellectual property laws.

You may use our Services for personal and lawful purposes only.

You must not reproduce, modify, distribute, publish, sell, license or commercially exploit our content without our prior written permission, except where permitted by law.

"Wander Desk" and related branding, names, logos and slogans are the property of Wander Desk or their respective owners.

9. Third-Party Services and Links

Our Services may contain links to or integrations with third-party websites, platforms or services.

We do not control third-party websites or services and are not responsible for their content, availability, policies or practices.

Your use of third-party services may be subject to the third party's own terms and policies.

10. Shopify

Wander Desk uses Shopify to provide the ecommerce platform through which our products and Services are offered.

Your purchases are made directly with Wander Desk, not Shopify.

Shopify is not responsible for the products sold by Wander Desk or for the fulfilment of your orders.

Nothing in this section limits any rights or remedies that cannot legally be excluded.

11. Privacy

Our collection and use of personal information is described in our Privacy Policy.

By using our Services, you acknowledge that personal information may be processed by Shopify and other service providers involved in operating our store.

Please review our Privacy Policy for further information about how we collect, use, store and disclose personal information.

12. Reviews and Feedback

If you submit reviews, comments, suggestions, ideas or other feedback to us, you grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, publish and display that content for purposes related to operating, improving and promoting our Services.

You must ensure that any content you submit is truthful, lawful and does not infringe the rights of another person.

We may remove content that we reasonably believe is unlawful, misleading, offensive or otherwise inappropriate.

13. Errors and Inaccuracies

We make reasonable efforts to ensure that information on our website is accurate.

However, our website may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, availability or other information.

We may correct such errors and update information where appropriate.

If an obvious error affects an order and we are unable to fulfil the order as represented, we will contact you and provide an appropriate remedy in accordance with applicable law.

14. Prohibited Uses

You must not use our Services:

  • for any unlawful purpose;

  • to infringe the rights of Wander Desk or another person;

  • to introduce malicious code, viruses or other harmful technology;

  • to interfere with the operation or security of our website;

  • to impersonate another person or provide false information;

  • to attempt to gain unauthorised access to our systems;

  • to scrape, copy or reproduce substantial portions of our website or content for commercial purposes without permission; or

  • in any manner that could reasonably harm Wander Desk, our customers or our service providers.

We may restrict or terminate access to our Services where we reasonably believe these Terms have been breached.

15. Suspension and Termination

We may suspend or terminate your access to our Services where reasonably necessary, including where you materially breach these Terms or use our Services unlawfully.

Termination of access does not affect rights or obligations that arose before termination or provisions that are intended to continue after termination.

16. Disclaimer

To the maximum extent permitted by law, information provided through our Services is provided for general informational purposes.

We do not guarantee that our website will always be available, uninterrupted, secure or error-free.

However, nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law.

17. Limitation of Liability

To the maximum extent permitted by law, Wander Desk and its officers, employees, contractors, service providers and affiliates will not be liable for indirect, incidental, special or consequential loss arising from your use of our Services.

Nothing in these Terms excludes, restricts or modifies any liability, right, guarantee, remedy or obligation that cannot lawfully be excluded, restricted or modified under applicable law, including the Australian Consumer Law.

Where our liability may lawfully be limited, we reserve the benefit of any limitation permitted by law.

18. Indemnity

To the extent permitted by law, you agree to indemnify Wander Desk against reasonable losses, liabilities, costs and expenses arising from your unlawful use of our Services, your material breach of these Terms, or your infringement of another person's rights.

This clause does not apply to the extent that the relevant loss or liability was caused by Wander Desk's own conduct or cannot lawfully be passed on to you.

19. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable where legally possible.

The remaining provisions will continue to apply.

20. Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy and any other policies expressly incorporated into these Terms, form the agreement between you and Wander Desk regarding your use of our Services.

If there is any inconsistency between these Terms and a specific promotion or product-specific term, the specific term will apply to the extent of the inconsistency.

21. Assignment

You may not transfer your rights or obligations under these Terms without our prior written consent, except where permitted by law.

We may transfer or assign our rights and obligations in connection with the sale, restructuring or transfer of the Wander Desk business.

22. Governing Law and Jurisdiction

These Terms are governed by the laws of New South Wales, Australia.

You and Wander Desk submit to the courts of New South Wales and courts entitled to hear appeals from them, except where applicable law provides otherwise.

Nothing in this clause limits any mandatory rights or remedies available to consumers under Australian law.

23. Changes to These Terms

We may update these Terms from time to time.

The latest version will be published on this page with the updated date.

Where required by law, we will provide notice of material changes.

Your continued use of our Services after updated Terms are published constitutes acceptance of the updated Terms, to the extent permitted by law.

24. Contact Us

If you have questions about these Terms, our products or your order, please contact us:

Wander Desk
Email: anthonyraj.stephenarnold@gmail.com

Business/legal entity: Wander Desk
ABN/ACN: 59965689364
Business address: Sydney, Australia

Nothing in these Terms limits your rights under the Australian Consumer Law.